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Is gitti ‘x-free’ / which ingredients does gitti not use?
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Is gitti ‘x-free’ / which ingredients does gitti not use?
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Where can I buy gitti?
gitti is now also available near your home!
Take a look at our shop overview for the addresses. You can test the gitti nail colours on site. Please note that they only have selected and not all gitti nail colours available
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Where can I buy gitti?
gitti is now also available near your home!
Take a look at our shop overview for the addresses. You can test the gitti nail colours on site. Please note that they only have selected and not all gitti nail colours available
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How long are your delivery times?
Our standard shipping within Germany takes 1-4 days. Shipping to Switzerland and all other EU countries takes an average of 3-5 working days.
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How long are your delivery times?
Our standard shipping within Germany takes 1-4 days. Shipping to Switzerland and all other EU countries takes an average of 3-5 working days.
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What exactly does ‘water-based’ and ‘plant-based’ mean?
Our water-based, vegan and odourless nail colours are the innovation with which we have completely rethought nail polish and beauty. The unique formula is 55% water-based. Lasting up to 3 days, it is the perfect companion for fast-paced everyday life. To guarantee durability, you should always seal the colour layer after drying with a thin layer of our water-based top coat. In response to popular demand, we have refined a formulation that lasts even longer. The result: our plant-based formulas. This allows us to offer you the best compromise between the highest possible naturalness and colour-intensive durability, as the plant-based nail colours are based up to 82% on plants such as cassava, corn and wheat. With our plant-based Top&Base Coat, this variant lasts up to 7 days. Whether water-based or plant-based - all gitti nail colours are as natural as possible and vegan. They not only provide intense colour, but also provide a portion of care with ingredients such as vitamin C, vitamin E and calcium pantothenate.
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What exactly does ‘water-based’ and ‘plant-based’ mean?
Our water-based, vegan and odourless nail colours are the innovation with which we have completely rethought nail polish and beauty. The unique formula is 55% water-based. Lasting up to 3 days, it is the perfect companion for fast-paced everyday life. To guarantee durability, you should always seal the colour layer after drying with a thin layer of our water-based top coat. In response to popular demand, we have refined a formulation that lasts even longer. The result: our plant-based formulas. This allows us to offer you the best compromise between the highest possible naturalness and colour-intensive durability, as the plant-based nail colours are based up to 82% on plants such as cassava, corn and wheat. With our plant-based Top&Base Coat, this variant lasts up to 7 days. Whether water-based or plant-based - all gitti nail colours are as natural as possible and vegan. They not only provide intense colour, but also provide a portion of care with ingredients such as vitamin C, vitamin E and calcium pantothenate.
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What is the status of my order?
We process incoming orders within 48 hours on working days. We dispatch them immediately afterwards. Standard shipping within Germany takes 1-3 working days, for all other EU countries shipping takes up to 5 working days. If you have any questions about your order, you can reach us here.
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What is the status of my order?
We process incoming orders within 48 hours on working days. We dispatch them immediately afterwards. Standard shipping within Germany takes 1-3 working days, for all other EU countries shipping takes up to 5 working days. If you have any questions about your order, you can reach us here.
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How can I change my order?
The easiest way is to give us a call. You can reach us at: +49 (0) 30 217 82 82
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How can I change my order?
The easiest way is to give us a call. You can reach us at: +49 (0) 30 217 82 82
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What's so special about vegan nail colours?
Our gitti nail colours are entirely vegan. When it comes to colour pigments we choose alternatives that are not obtained from animals, as it's often the colour and effect pigments in conventional nail polish that aren't vegan. Red shades are often made with carmine – or crushed scale insects. This non-vegan colour pigment is also used for pink, violet and brown shades among others. While glitter effects are often achieved with fish scales.
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What's so special about vegan nail colours?
Our gitti nail colours are entirely vegan. When it comes to colour pigments we choose alternatives that are not obtained from animals, as it's often the colour and effect pigments in conventional nail polish that aren't vegan. Red shades are often made with carmine – or crushed scale insects. This non-vegan colour pigment is also used for pink, violet and brown shades among others. While glitter effects are often achieved with fish scales.
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What does ISO 16128 mean? How is the calculation performed?
ISO standard 16128 increases transparency - The ISO standard 16128 increases transparency - especially for manufacturers of natural cosmetic products, as there is still no legal definition of the meaning of the terms ‘natural’ or ‘organic’ for natural cosmetic products. This standard allows the degree of natural or organic origin to be determined numerically, making it easy to compare individual raw materials and finished products with one another. gitti uses this standard to calculate the percentage of all natural ingredients and ingredients of natural origin. To calculate the natural value for the formula, the percentages of the individual ingredients are multiplied by the respective natural index and the results are totalled. The natural index of a raw material can vary between 0 and 1. Natural ingredients such as vegetable oils are assigned an index of 1, while purely synthetic ingredients such as silicone oils have an index of 0.
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What does ISO 16128 mean? How is the calculation performed?
ISO standard 16128 increases transparency - The ISO standard 16128 increases transparency - especially for manufacturers of natural cosmetic products, as there is still no legal definition of the meaning of the terms ‘natural’ or ‘organic’ for natural cosmetic products. This standard allows the degree of natural or organic origin to be determined numerically, making it easy to compare individual raw materials and finished products with one another. gitti uses this standard to calculate the percentage of all natural ingredients and ingredients of natural origin. To calculate the natural value for the formula, the percentages of the individual ingredients are multiplied by the respective natural index and the results are totalled. The natural index of a raw material can vary between 0 and 1. Natural ingredients such as vegetable oils are assigned an index of 1, while purely synthetic ingredients such as silicone oils have an index of 0.
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Is gitti "x-free" / which ingredients does gitti not use?
We take a conscious approach when developing our formulas: We avoid synthetic and potentially harmful ingredients and replace them with natural alternatives. All gitti products contain high-quality ingredients, are produced fairly in the EU, are 100% vegan and environmentally friendly, and we have a clear goal for our nail colours: 100% natural formulas. We are already replacing a large number of ingredients contained in traditional nail polishes. However, there is still no standardised, official evaluation scheme for nail polishes. Usually, so-called "x-free" claims are used to express how many harmful ingredients a nail polish does not contain. However, as each manufacturer can call up their own definition or list, this claim is often used in a misleading way and, for example, extended to include ingredients that are not normally contained in nail polish or are banned in the EU anyway. We would like to consciously distance ourselves from such misleading uses of the 'x-free' term. All our nail colours are 19-free, vegan and eco-friendly. This means that we do not use the following 19 harmful or questionable ingredients in our nail colours: Formaldehyde Releasers, Toluene, Phthalates, Camphor, Animal Ingredients, Parabens, Added Fragrances, Sulfonamide, Xylene, Acetone, Benzophenone-1, Benzophenone-3, Hydroquinones, Rosin, Mineral Oils / Waxes, Microplastics (as defined by UNEP 2015), Diethylhexyl adipate, EDTA, Triphenyl phosphate
Transparency is important to us. That's why it's essential for us to explain what's in our products - and what's not. -
Is gitti "x-free" / which ingredients does gitti not use?
We take a conscious approach when developing our formulas: We avoid synthetic and potentially harmful ingredients and replace them with natural alternatives. All gitti products contain high-quality ingredients, are produced fairly in the EU, are 100% vegan and environmentally friendly, and we have a clear goal for our nail colours: 100% natural formulas. We are already replacing a large number of ingredients contained in traditional nail polishes. However, there is still no standardised, official evaluation scheme for nail polishes. Usually, so-called "x-free" claims are used to express how many harmful ingredients a nail polish does not contain. However, as each manufacturer can call up their own definition or list, this claim is often used in a misleading way and, for example, extended to include ingredients that are not normally contained in nail polish or are banned in the EU anyway. We would like to consciously distance ourselves from such misleading uses of the 'x-free' term. All our nail colours are 19-free, vegan and eco-friendly. This means that we do not use the following 19 harmful or questionable ingredients in our nail colours: Formaldehyde Releasers, Toluene, Phthalates, Camphor, Animal Ingredients, Parabens, Added Fragrances, Sulfonamide, Xylene, Acetone, Benzophenone-1, Benzophenone-3, Hydroquinones, Rosin, Mineral Oils / Waxes, Microplastics (as defined by UNEP 2015), Diethylhexyl adipate, EDTA, Triphenyl phosphate
Transparency is important to us. That's why it's essential for us to explain what's in our products - and what's not. -
What is nitrocellulose and is this ingredient harmful?
Nitrocellulose is one of the main ingredients in conventional solvent-based nail polishes. As a film former, this substance ensures the typical texture of the polish and is responsible for the long hold of the nail colour on your nail. It is not yet possible to replace this film former in the plant-based formula, as it is essential for the long hold and even colour result of the product. Nitrocellulose is often criticised as a potentially harmful substance. Taken individually, nitrocellulose is a safe ingredient. The sticking point: In the production of pigmented cosmetic products, nitrocellulose often comes into contact with stearalkonium bentonite so that colour pigments can be dissolved as well as possible and distributed evenly. The reaction of these two substances can lead to the formation of nitrosamines. Nitrosamines are organic substances that can be found in foods (e.g. meat, fish and dried spices) and in various cosmetic products.
The sticking point: In the production of pigmented cosmetic products, nitrocellulose often comes into contact with stearalkonium bentonite so that colour pigments can be dissolved as well as possible and distributed evenly. The reaction of these two substances can lead to the formation of nitrosamines. Nitrosamines are organic substances that can be found in foods (e.g. meat, fish and dried spices) and in various cosmetic products. In fact, they can even be formed in the body during the digestive process. It is these nitrosamines that are suspected of being potentially carcinogenic - not the nitrocellulose itself. The EU Cosmetics Regulation (EC No. 1223/2009) sets the limit for nitrosamines in cosmetic products at a minimum content.
At gitti, we prevent the formation of nitrosamines during production and bottling by using the plant-based and safe inhibitor tocopherol. In addition, we produce under refrigerated conditions, as nitrosamines can form more easily at elevated temperatures. This is a truly innovative approach and we are proud to be able to offer this solution. In combination with the EU regulations for cosmetic products, which we naturally fulfil, we can offer you a completely safe product. If you still feel better about avoiding this substance, we recommend our water-based formulas without nitrocellulose.want to know more about the ingredients? This way: Information on ingredients
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What is nitrocellulose and is this ingredient harmful?
Nitrocellulose is one of the main ingredients in conventional solvent-based nail polishes. As a film former, this substance ensures the typical texture of the polish and is responsible for the long hold of the nail colour on your nail. It is not yet possible to replace this film former in the plant-based formula, as it is essential for the long hold and even colour result of the product. Nitrocellulose is often criticised as a potentially harmful substance. Taken individually, nitrocellulose is a safe ingredient. The sticking point: In the production of pigmented cosmetic products, nitrocellulose often comes into contact with stearalkonium bentonite so that colour pigments can be dissolved as well as possible and distributed evenly. The reaction of these two substances can lead to the formation of nitrosamines. Nitrosamines are organic substances that can be found in foods (e.g. meat, fish and dried spices) and in various cosmetic products.
The sticking point: In the production of pigmented cosmetic products, nitrocellulose often comes into contact with stearalkonium bentonite so that colour pigments can be dissolved as well as possible and distributed evenly. The reaction of these two substances can lead to the formation of nitrosamines. Nitrosamines are organic substances that can be found in foods (e.g. meat, fish and dried spices) and in various cosmetic products. In fact, they can even be formed in the body during the digestive process. It is these nitrosamines that are suspected of being potentially carcinogenic - not the nitrocellulose itself. The EU Cosmetics Regulation (EC No. 1223/2009) sets the limit for nitrosamines in cosmetic products at a minimum content.
At gitti, we prevent the formation of nitrosamines during production and bottling by using the plant-based and safe inhibitor tocopherol. In addition, we produce under refrigerated conditions, as nitrosamines can form more easily at elevated temperatures. This is a truly innovative approach and we are proud to be able to offer this solution. In combination with the EU regulations for cosmetic products, which we naturally fulfil, we can offer you a completely safe product. If you still feel better about avoiding this substance, we recommend our water-based formulas without nitrocellulose.want to know more about the ingredients? This way: Information on ingredients
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Why is natural nitrocellulose better than synthetic?
We want to replace as many synthetic ingredients as possible with plant-based alternatives. This is why we also use plant-based nitrocellulose. Our nitrocellulose is obtained from cellulose, i.e. from plant fibres. These are cotton fibres that are nitrated to form a group of chemical compounds (esters). Nitrocellulose, which is obtained from cotton fibres, has one major advantage over the artificial variant: a smaller ecological footprint. The more sustainable production of this natural alternative greatly reduces CO2 emissions compared to the production of synthetic nitrocellulose, allowing us to make a positive contribution to the planet and our environment.
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Why is natural nitrocellulose better than synthetic?
We want to replace as many synthetic ingredients as possible with plant-based alternatives. This is why we also use plant-based nitrocellulose. Our nitrocellulose is obtained from cellulose, i.e. from plant fibres. These are cotton fibres that are nitrated to form a group of chemical compounds (esters). Nitrocellulose, which is obtained from cotton fibres, has one major advantage over the artificial variant: a smaller ecological footprint. The more sustainable production of this natural alternative greatly reduces CO2 emissions compared to the production of synthetic nitrocellulose, allowing us to make a positive contribution to the planet and our environment.
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Do the formulas contain microplastics?
To ensure that gitti adheres well to your nails and cannot be washed off immediately, we use so-called film formers. Although chemically speaking they are plastics, our film formers do not fall under microplastics according to the definition of the Federal Environment Agency. However, our aim is to offer a 100 % natural formula in the future that completely dispenses with synthetic ingredients such as plastics.
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Do the formulas contain microplastics?
To ensure that gitti adheres well to your nails and cannot be washed off immediately, we use so-called film formers. Although chemically speaking they are plastics, our film formers do not fall under microplastics according to the definition of the Federal Environment Agency. However, our aim is to offer a 100 % natural formula in the future that completely dispenses with synthetic ingredients such as plastics.
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Do the products contain endocrine disruptors, toxic substances or substances of concern?
All ingredients used in gitti products fulfil all the requirements of the European Cosmetics Regulation and are safe in their concentration. This conformity is guaranteed by extensive legislation and safety assessments by experts with whom we work closely. We also follow all scientific discussions on the subject very closely, as the safety of our customers is our top priority. In addition, compared to conventional nail polishes, we do not use 19 questionable ingredients in our nail colours and replace them with alternatives that we believe are better.
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Do the products contain endocrine disruptors, toxic substances or substances of concern?
All ingredients used in gitti products fulfil all the requirements of the European Cosmetics Regulation and are safe in their concentration. This conformity is guaranteed by extensive legislation and safety assessments by experts with whom we work closely. We also follow all scientific discussions on the subject very closely, as the safety of our customers is our top priority. In addition, compared to conventional nail polishes, we do not use 19 questionable ingredients in our nail colours and replace them with alternatives that we believe are better.
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Where are your products produced?
All gitti products contain high-quality ingredients, are produced in the EU, are 100% vegan and environmentally friendly. For the development of our formulas and their production, we work primarily with partners from Germany, Poland and France.
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Where are your products produced?
All gitti products contain high-quality ingredients, are produced in the EU, are 100% vegan and environmentally friendly. For the development of our formulas and their production, we work primarily with partners from Germany, Poland and France.
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Why do your nail colours not get a completely ‘green’ or harmless rating in some rating apps?
Rating websites and apps for ingredients are helpful advisors, especially when it comes to living a more conscious lifestyle. This is made possible by revealing potential ‘harmful substances’ or critical ingredients in cosmetic products. However, the underlying rating system also has some weaknesses. Firstly, it should be emphasised that the classification of ingredients is left to the app itself. The criteria used for categorisation are not objective in every case and sometimes lack significance and source validity. The app usually does not differentiate whether the ingredients are of synthetic or natural origin. Furthermore, no consideration is given to whether and to what extent the extraction of the raw material is sustainable, organic or ethical. In addition, the evaluation platforms do not take into account the concentration of an ingredient used or the area of application. Some ingredients are harmful if they are ingested or inhaled, but much less so if this is not the case. For our nail colours, for example, it should also be emphasised that the nail has a thicker and therefore less permeable horny layer (up to 0.75 mm) than the skin (approx. 0.04 mm). Furthermore, all synthetic polymers are categorised as critical, primarily due to their poor degradability and potential environmental impact. This is a very generalised classification, as no link is made to the likelihood of these synthetic polymers entering the environment. In any case, we can guarantee that all gitti formulas are reviewed and assessed to ensure that they are safe for our customers under normal and foreseeable use and would not otherwise be on the market. Just as we are constantly refining our formulas, these apps are also working to further optimise the rating system.
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Why do your nail colours not get a completely ‘green’ or harmless rating in some rating apps?
Rating websites and apps for ingredients are helpful advisors, especially when it comes to living a more conscious lifestyle. This is made possible by revealing potential ‘harmful substances’ or critical ingredients in cosmetic products. However, the underlying rating system also has some weaknesses. Firstly, it should be emphasised that the classification of ingredients is left to the app itself. The criteria used for categorisation are not objective in every case and sometimes lack significance and source validity. The app usually does not differentiate whether the ingredients are of synthetic or natural origin. Furthermore, no consideration is given to whether and to what extent the extraction of the raw material is sustainable, organic or ethical. In addition, the evaluation platforms do not take into account the concentration of an ingredient used or the area of application. Some ingredients are harmful if they are ingested or inhaled, but much less so if this is not the case. For our nail colours, for example, it should also be emphasised that the nail has a thicker and therefore less permeable horny layer (up to 0.75 mm) than the skin (approx. 0.04 mm). Furthermore, all synthetic polymers are categorised as critical, primarily due to their poor degradability and potential environmental impact. This is a very generalised classification, as no link is made to the likelihood of these synthetic polymers entering the environment. In any case, we can guarantee that all gitti formulas are reviewed and assessed to ensure that they are safe for our customers under normal and foreseeable use and would not otherwise be on the market. Just as we are constantly refining our formulas, these apps are also working to further optimise the rating system.
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Is gitti suitable for people with allergies or illnesses?
In principle, all gitti formulas are tested and assessed to determine whether they are safe for our customers under normal and foreseeable use. However, as with most cosmetic products, the assessment of individual sensitivities or illnesses does not play a role. So if you have specific allergies, sensitivities or illnesses and therefore have concerns, please check the suitability of the ingredients with a specialist. You can find the ingredients for the nail polishes on the respective product page. We would be delighted to hear what feedback you have received.
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Is gitti suitable for people with allergies or illnesses?
In principle, all gitti formulas are tested and assessed to determine whether they are safe for our customers under normal and foreseeable use. However, as with most cosmetic products, the assessment of individual sensitivities or illnesses does not play a role. So if you have specific allergies, sensitivities or illnesses and therefore have concerns, please check the suitability of the ingredients with a specialist. You can find the ingredients for the nail polishes on the respective product page. We would be delighted to hear what feedback you have received.
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Is gitti suitable for pregnant women?
In principle, all our products are tested and assessed to ensure that they are safe for our customers under normal and foreseeable conditions of use. The question of a possible pregnancy does not usually play a role for cosmetic products that have not been explicitly developed for use during pregnancy. In this respect, we are unfortunately unable to make any specific recommendations for use during pregnancy. It is best to discuss the issue with your doctor. You can find the ingredients of the nail polishes on the respective product page. We would be delighted to hear what feedback you have received.
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Is gitti suitable for pregnant women?
In principle, all our products are tested and assessed to ensure that they are safe for our customers under normal and foreseeable conditions of use. The question of a possible pregnancy does not usually play a role for cosmetic products that have not been explicitly developed for use during pregnancy. In this respect, we are unfortunately unable to make any specific recommendations for use during pregnancy. It is best to discuss the issue with your doctor. You can find the ingredients of the nail polishes on the respective product page. We would be delighted to hear what feedback you have received.
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What is the status of my order?
We process incoming orders within 48 hours on working days. We dispatch them immediately afterwards. Standard shipping within Germany takes 1-4 working days, for all other EU countries shipping takes up to 5 working days. If you have any questions about your order, you can find our contact options here .
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What is the status of my order?
We process incoming orders within 48 hours on working days. We dispatch them immediately afterwards. Standard shipping within Germany takes 1-4 working days, for all other EU countries shipping takes up to 5 working days. If you have any questions about your order, you can find our contact options here .
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How can I change my order?
The easiest way is to give us a call. You can reach us at: +49 (0) 30 217 82 82 8
As long as your order is not yet ready for dispatch, we can still change something if necessary. -
How can I change my order?
The easiest way is to give us a call. You can reach us at: +49 (0) 30 217 82 82 8
As long as your order is not yet ready for dispatch, we can still change something if necessary. -
How can I cancel my order?
The easiest way is to give us a call. You can reach us at: +49 (0) 30 217 82 82 8
As long as your order is not yet ready for dispatch, we can still change something if necessary. -
How can I cancel my order?
The easiest way is to give us a call. You can reach us at: +49 (0) 30 217 82 82 8
As long as your order is not yet ready for dispatch, we can still change something if necessary. -
What payment options are available?
The following payment options are currently available to you.
- PayPal
- Invoice with Klarna
- Sofortbezahlen/Sofortüberweisung with Klarna
- Amazon Pay
- eps-Überweisung
- iDEAL
- Bancontact
- Google Pay
- Shop Pay
We are constantly working to keep these up to date to make payment as convenient as possible for you.
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What payment options are available?
The following payment options are currently available to you.
- PayPal
- Invoice with Klarna
- Sofortbezahlen/Sofortüberweisung with Klarna
- Amazon Pay
- eps-Überweisung
- iDEAL
- Bancontact
- Google Pay
- Shop Pay
We are constantly working to keep these up to date to make payment as convenient as possible for you.
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Is it possible to buy gitti gift vouchers?
You can purchase digital gift vouchers worth €20, €50 or €100 from gitti.
The digital gift voucher will be sent to you directly by email after the purchase and is of course free of shipping costs.
The multi-purpose voucher entitles you or your loved ones to purchase any product from the gitti range offered at the time of redemption. The voucher is valid for 3 years from the date of purchase.
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Is it possible to buy gitti gift vouchers?
You can purchase digital gift vouchers worth €20, €50 or €100 from gitti.
The digital gift voucher will be sent to you directly by email after the purchase and is of course free of shipping costs.
The multi-purpose voucher entitles you or your loved ones to purchase any product from the gitti range offered at the time of redemption. The voucher is valid for 3 years from the date of purchase.
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Where can I buy gitti?
You can now find gitti closer to home!
Germany:
Berlin: KaDeWe, The Store X (Soho House Berlin), COWSHED Spa (Soho House Berlin), NOVeL Berlin, Kauf Dich Glücklich, Pure Schönheit (Dahlem)
Düsseldorf: Douglas, Koko Selected, Breuninger
Frankfurt: Kauf Dich Glücklich
Hamburg: Alsterhaus, Meister Parfümerie, Little Department Store, Kauf Dich Glücklich
Heidelberg: Victor&linchen
Karlsruhe: Breuninger
Ludwigsburg: Breuninger
München: Oberpollinger, Breuninger, Kauf Dich Glücklich
Nürnberg: Emerson Renaldi, Breuninger
Sindelfingen: Breuninger
Austria:
Dornbirn: Nägele & Strubell
Hohenems: Heerdegen Store
Klagenfurt: Nägele & Strubell
Linz: Nägele & Strubell
Salzburg: Nägele & Strubell
Vienna: Naturparfumerie Staudigl, Steffl, Nägele & Strubell
For detailed locations, please also take a look at our partners overview. You can test the gitti nail colours on site. Please note that only selected and not all gitti nail colours are available. -
Where can I buy gitti?
You can now find gitti closer to home!
Germany:
Berlin: KaDeWe, The Store X (Soho House Berlin), COWSHED Spa (Soho House Berlin), NOVeL Berlin, Kauf Dich Glücklich, Pure Schönheit (Dahlem)
Düsseldorf: Douglas, Koko Selected, Breuninger
Frankfurt: Kauf Dich Glücklich
Hamburg: Alsterhaus, Meister Parfümerie, Little Department Store, Kauf Dich Glücklich
Heidelberg: Victor&linchen
Karlsruhe: Breuninger
Ludwigsburg: Breuninger
München: Oberpollinger, Breuninger, Kauf Dich Glücklich
Nürnberg: Emerson Renaldi, Breuninger
Sindelfingen: Breuninger
Austria:
Dornbirn: Nägele & Strubell
Hohenems: Heerdegen Store
Klagenfurt: Nägele & Strubell
Linz: Nägele & Strubell
Salzburg: Nägele & Strubell
Vienna: Naturparfumerie Staudigl, Steffl, Nägele & Strubell
For detailed locations, please also take a look at our partners overview. You can test the gitti nail colours on site. Please note that only selected and not all gitti nail colours are available. -
What does shipping cost?
For shipping within Germany, we charge a flat rate of €3.90 for every order up to a value of €49. Shipping is free for orders over €49.
For shipping to Switzerland, we charge a flat rate of €9.90 for every order up to a value of €100.00.
For shipping within Europe, we charge a flat rate of €4.90 for every order up to a value of €50.00. From a value of goods of €50.00 shipping is free of charge.
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What does shipping cost?
For shipping within Germany, we charge a flat rate of €3.90 for every order up to a value of €49. Shipping is free for orders over €49.
For shipping to Switzerland, we charge a flat rate of €9.90 for every order up to a value of €100.00.
For shipping within Europe, we charge a flat rate of €4.90 for every order up to a value of €50.00. From a value of goods of €50.00 shipping is free of charge.
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Do you also offer international shipping?
Yes, we deliver our gitti colours to Austria, Switzerland, Liechtenstein, Belgium, the Netherlands, Sweden, Denmark, Norway, Luxembourg, France, Spain, Italy, Portugal, Hungary, Czech Republic, Monaco, Croatia, Slovakia, Poland, Finland, Slovenia.
If you have any further questions, please feel free to contact us at any time.
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Do you also offer international shipping?
Yes, we deliver our gitti colours to Austria, Switzerland, Liechtenstein, Belgium, the Netherlands, Sweden, Denmark, Norway, Luxembourg, France, Spain, Italy, Portugal, Hungary, Czech Republic, Monaco, Croatia, Slovakia, Poland, Finland, Slovenia.
If you have any further questions, please feel free to contact us at any time.
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How long are your delivery times?
Our standard shipping within Germany takes 1-4 days.
Shipping to Switzerland and all other EU countries takes an average of 3-5 working days. -
How long are your delivery times?
Our standard shipping within Germany takes 1-4 days.
Shipping to Switzerland and all other EU countries takes an average of 3-5 working days. -
How will my order arrive at my home?
Our gitti bottles are so flat that they fit in normal letterboxes. That's why we send all national shipments with Deutsche Post, including tracking and tracing for you.
International shipments are handled by DHL and UPS, also including tracking number. You will find the link to your tracking number in your dispatch confirmation.
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How will my order arrive at my home?
Our gitti bottles are so flat that they fit in normal letterboxes. That's why we send all national shipments with Deutsche Post, including tracking and tracing for you.
International shipments are handled by DHL and UPS, also including tracking number. You will find the link to your tracking number in your dispatch confirmation.
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My parcel has not arrived or has arrived damaged.
We are very sorry that something went wrong with the dispatch of your order. Please get in touch with us. The easiest way to do this is to call or write to us. You can reach us at: +49 (0) 30 217 82 82 8
Please have your order number ready so that we can help you as quickly as possible. We will always find a solution!
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My parcel has not arrived or has arrived damaged.
We are very sorry that something went wrong with the dispatch of your order. Please get in touch with us. The easiest way to do this is to call or write to us. You can reach us at: +49 (0) 30 217 82 82 8
Please have your order number ready so that we can help you as quickly as possible. We will always find a solution!
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What is your returns policy? Can I exchange my order?
You can return your unopened products to our address within 14 days, but you will have to pay the shipping costs yourself.
The easiest way to do this is to call us. Please have your order number ready so that we can help you as quickly as possible. You can find our contact details here.
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What is your returns policy? Can I exchange my order?
You can return your unopened products to our address within 14 days, but you will have to pay the shipping costs yourself.
The easiest way to do this is to call us. Please have your order number ready so that we can help you as quickly as possible. You can find our contact details here.
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I have received the wrong product, what can I do?
We're sorry about that and we apologise. With all the beautiful gitti colours, this can unfortunately happen from time to time.
We will of course send you your favourite product as soon as possible.
Please get in touch with us. We will help you as quickly as possible and clarify all the details.
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I have received the wrong product, what can I do?
We're sorry about that and we apologise. With all the beautiful gitti colours, this can unfortunately happen from time to time.
We will of course send you your favourite product as soon as possible.
Please get in touch with us. We will help you as quickly as possible and clarify all the details.
Frequently asked
Ingredients & Formula
My Order
Shipping
Return & exchange